Step2® Recalls StepUp Sidekick Learning Towers™ Due to Fall Hazard (Recall Alert)

Recall Date: 2021-09-02

Source Link: https://cpsc.gov/Recalls/2021/Step2-Recalls-StepUp-Sidekick-Learning-Towers-Due-to-Fall-Hazard-Recall-Alert



Name of Product:
StepUp Sidekick Learning Towers
Hazard:

The storage tray with cup holders and step can come loose from the tower, posing a fall hazard to the child.

Remedy:
Refund
Recall Date:
September 02, 2021
Units:

About 1,570 (in addition, about 34 were sold in Canada)

Recall Details

Description:

This recall involves Step2’s StepUp Sidekick Learning Tower for children. The tower can be used as a helper stool and as a chair.  It has a white plastic exterior with a gray tray with two cup holders, seat and a step. Manufacture codes included in this recall are 10-2020, 3-2021, and 5-2021 which can be found on the removable seat/step. Model number “4134” is molded into the bottom of the tower.

Remedy:

Consumers should immediately stop using the recalled StepUp Sidekick Learning Tower and contact Step2 for a full refund or a credit on Step2.com of equivalent value or an Amazon gift card, if purchased via Amazon.com. 

Incidents/Injuries:

Step2 has received 20 reports of the storage trays or steps coming loose from the tower, including one child sustaining minor bruises after falling from the tower.

Sold At:
Online at Step2.com and at Amazon.com during May 2021 for about $100.
Manufacturer(s):
The Step2 Company LLC, of Streetsboro, Ohio
Manufactured In:
United States
Recall number:
21-778


Contact:

Step 2 at 800-347-8372 between 8 a.m. and 5 p.m. ET Monday through Friday, or online at www.step2.com and click on Product Recalls at the bottom of the page for more information. Step2 is notifing all known customers directly.



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